HOW TO MAKE THE MOST OF YOUR TIME IN THE SPA
Whether it's your first time with us, or if you're wondering how to make the most of your spa day,
we've put together this guide to make sure you have the best experience with us.
Pre-booking
Before you book, think about how much time you have to spend with us. To get the most out of
your visit, allow 15 minutes to arrive and change before your treatment and then at least 15
minutes afterwards to relax.
Once you know how much time you have, the only other information we need to make your booking is whether you are looking for relaxation, to feel re-energised or simply for pure indulgence. We have something to suit every mood.
Making Your Booking
It’s best to book as far in advance as you can, especially for weekend treatments as these are
our most popular times. Credit card details and pre-payments may be requested.
Your Consultation
An online consultation form may be sent on booking, we do advise to fill this in prior to arrival.
Upon arrival you will change into your robe and slippers, your therapist will identify the right
treatment for you, ask you questions about your lifestyle, stress levels, skin problems and
treatments that you have had in the past.
Relaxation and Post Treatment
Your therapist will give you any specific advice after your treatment, and also on carrying on the
good work back at home. Do take time out to relax after your treatment, as this will ensure you
get the maximum benefit from the oils.
Health Conditions
Kindly advise us in advance if you have any health conditions, allergies or injuries that could
affect your treatment choice. See our web site for allergen details.
If you are on any medication, ongoing consultation or your medical history has changed following a previous visit, please make us aware.
Pregnancy
We have specifically designed treatments which provide you with the peace of mind that your
treatment is perfect for you.
Cancellations
To help us and as a courtesy to other guests, please let us know as soon as you need to cancel
a booking.
Full pre-payment is taken at the time of booking for all treatments and spa days.
A full 100% cancellation charge will be incurred for any treatments or spa days cancelled with
less than 48 hours notice.
Web Site and Brochure Accuracy
Although every effort has been made to ensure all rates and information on the web site and in
our treatment menu is accurate at time of going to print, we cannot accept responsibility for any
errors or omissions and reserve the right to vary, amend or cancel any of the arrangements
featured should we find such alterations necessary.